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OFFICIAL POLICY

RETURNS & EXCHANGES

CLAPCULTURE • Last Updated: 16 August 2026

01. NO CHANGE OF MIND RETURNS

Because our streetwear pieces are custom made and packed specifically for each order, we do not provide refunds, returns, or routine exchanges for change of mind or personal preference when the correct item has been supplied undamaged.

02. SIZE SELECTION RESPONSIBILITY

Customers are responsible for selecting the correct size before placing an order. A comprehensive size chart is provided on every product page. Fit preference or selecting the wrong size does not qualify for routine exchange or refund.

→ Check product size charts in our shop

03. DEFECTIVE OR DAMAGED DELIVERIES

If an item is damaged during transit, manufacturing-defective, or incorrectly supplied, contact our support team immediately with your Order ID, clear photos, and unboxing video for verification.

⚠️ Do not return courier parcels without official written return authorization from CLAPCULTURE.

04. FULL POLICY & SUPPORT

For complete terms on verification, timelines, and statutory consumer rights, read our complete Refund, Return & Exchange Policy.